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Conflict Management

There are a lot of nuances to managing conflict, subtleties that should be considered when handling various situations. While books and training can give you basic conflict management techniques, an expert can talk about personal experience, share examples, and give you feedback after handling events. This personal approach can help you develop stronger, more versatile skills you can use in a variety of situations. This course will help you identify a conflict management expert you can learn from, and help you know how to approach the expert and ask for help. By completing this course, you will identify someone who is good at conflict management who you can learn from. 

Keywords: business skill, business, conflict, Management, Conflict Management, HSI-ej4

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Conflict Management

Conflict Management: 01. The Realities of Conflict Management
Conflict Management: 01. The Realities of Conflict Management
Managing conflict is a key part of working in a collaborative, engaging environment. This course covers the realities of conflict management, helping you turn conflict into a productive rather than destructive force. By understanding and addressing conflict effectively, you'll be able to foster a more positive and cooperative workplace.
Conflict Management: 02. Maintaining Self-Control
Conflict Management: 02. Maintaining Self-Control
Maintaining self-control during conflicts is crucial for effective conflict management. This course teaches you how to stay calm and objective, even in heated situations. By mastering self-control, you'll be able to handle conflicts more rationally and productively, leading to better outcomes for everyone involved.
Conflict Management: 03. The EASY Conflict Management Process
Conflict Management: 03. The EASY Conflict Management Process
Managing conflict effectively involves helping others calm down and work towards a solution. This course introduces the EASY conflict management process: empathize, ask, solve, and confirm with a "yes." By following these steps, you'll be able to handle conflicts more smoothly and achieve positive outcomes.
Conflict Management

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