De-Escalation in the Workplace: Phases of Escalation
Last Updated 08/2024
German, English, Spanish, French, Portuguese, Thai, Chinese
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Finish in
7 min! Run Time
7 min! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
In this course, we'll walk through the four phases of escalation, but we'll also discuss what healthy conflict looks like and the necessary ingredients to help stay composed in tense situations.
Description
Conflict at work is unavoidable because people are emotional beings, but understanding how it unfolds gives you the power to calm it.
What this course covers:
- The four phases of escalation
- How emotions build during conflict
- What healthy conflict actually looks like
- Staying composed and de-escalating tense situations
Useful whether you are involved in the conflict or a bystander.
System Requirements
See System Requirements in the Coggno Knowledge Base
Frequently Asked Questions
This course is designed for employees who need to complete De-Escalation in the Workplace: Phases of Escalation training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 7 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
