One of the pleasures of working on a team and within a department is having the opportunity to work with other people. Spend some time in any job and it seems we always create a connection with a few people and develop lasting friendships with others. While we may connect with a number of different people, often times our work friendships develop with people we have something in common with, such as our work, the hobbies we enjoy, or our personal values. This makes a lot of sense. This course will help you create a clear picture of how well you work with and interact with people who are different from you—whether it’s their background, experience, skills, or perspective. By completing this course, you will be able to evaluate how well you work with individuals with different perspectives and expertise. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Evaluate how well you work with individuals with different perspectives and expertise

Duration:  10 minutes

It’s certainly true the more you know about your colleagues, the more you will be able to tap into their strengths and capabilities to improve your own performance. At the same time you can be supportive of their work and goals, as well as contribute to building a team and organization that works well together and achieves great results. This course will show you how to meet with your co-workers to learn more about their past work experience, their current role and responsibilities, as well as their core strengths and capabilities. By completing this course, you will know how to build relationships with colleagues to learn about their role, skills, and expertise. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Build relationships with colleagues to learn about their role, skills and expertise

Duration:  10 minutes

The ability to understand another person’s situation, recognize the concerns he or she may have, or as some people say put yourself in the other person’s shoes, is a trait often talked about with regard to personal relationships. Yet empathy, another way to describe it, is a key skill for the work place too. Yes, empathy is a skill. While some people show empathy naturally, it is a skill that can be built and acquired by anyone. This course will provide a suggestion list of action you can implement to increase your empathy towards others. You will select just one or two actions you are willing to work on and use throughout your day. By completing this course, you will know how to assess the level of empathy you show others. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Assess the level of empathy you show others

Duration:  10 minutes

One of the great ways to promote collaboration and teamwork among peers is to share knowledge and expertise with others. When we do, we help build the skills and capabilities of the group, and create a more productive and capable team. Which of course helps everyone succeed. Although each of us may know this statement to be true, the reality is, sometimes it’s hard to give others our knowledge and teach them our expertise—we’ve worked hard for it. This course will help you discover some of the obstacles that may be preventing you from sharing with others, as well as give you a few ways to help you begin passing on some of your expertise. By completing this course, you will know how to increase your willingness to share your knowledge and expertise with others. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Increase your willingness to share your knowledge and expertise with others

Duration:  10 minutes

Recognition comes in many forms. It could be something as informal as a simple thank you, or may be more formal with a public statement made by a manager or leader. Yet no matter what way recognition may come to us, it is usually always appreciated. And while we often look to our manager or leaders for recognition, recognition can and should come from many different people. This course will help you a specific process you can use to increase the recognition and praise you give others. By completing this course, you will know how to recognize your peers for their contributions and accomplishments. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Recognize your peers for their contributions and accomplishments

Duration:  10 minutes

To create trust and respect with others, it is essential all leaders build collaborative relationships with their colleagues. These relationships can help ensure you have the support, resources, and network to be successful in any role, while showing others how you can support them and contribute to the organization. This course will teach you what you can do to get to know your colleagues and co-workers. By completing this course, you will know how to build trust with others by building relationships with your colleagues. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Build trust with others by building relationships with your colleagues

Duration:  10 minutes

Being able to balance conflicting priorities of customers is a sophisticated skill to develop, and yet a necessary one. Build your ability to do this and you will greatly increase your personal performance and value to the team. The reason, if you’re able to successfully balance your customers’ needs while still meeting them, you’re making many customers happy at once, and anyone who can do that is certainly an asset to any organization. This course will help you when you have more than one request from a client that must be met or delivered at the same time. Although sometimes this isn’t a problem, at other times you may have a number of work priorities already and the added client requests make it difficult to do it all. By completing this course, you will know how to balance the conflicting priorities of different customers. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Balance the conflicting priorities of different customers

Duration:  10 minutes