Leaders embrace digital transformation to stay relevant, but a company-wide overhaul often runs into an unexpected obstacle: workplace culture conflict.

What this course covers:

• Why digital transformation requires company-wide adoption
• How culture conflict can stall a wide-scale rollout
• Ways to earn buy-in and support from your team
• Making the transformation as seamless as possible within your walls

You will come away with practical ways to bring your people along on the journey.

A digital transformation can be hugely beneficial, but it is also costly and time-consuming.

What this course covers:

• How your business size, budget, and team competencies factor into the decision
• The key questions to ask before moving forward
• How new technology will help your business and how long it will last
• How closely to watch changes in the marketplace

You will finish ready to decide whether a transformation is right for your company.

A digital transformation costs your company money and time, so how do you know it is worth it? This course covers practical ways to measure the return on that investment.

What this course covers:

• A framework of key performance indicators from PricewaterhouseCoopers
• Measuring impact on your customers
• Measuring impact on employees and company operations
• Weighing digital security and infrastructure

You will be able to gauge whether a digital transformation is delivering real value.

Digital transformation is not only about internal operations. One of its biggest payoffs is changing how customers interact with you, your products, and your ecosystem.

What this course covers:

• Why customer experience is a key focus of digital transformation
• Determining what your customers actually want from your business
• What research reveals about customer expectations of digital technology
• What those findings mean for your business decisions

You finish ready to use digital tools to improve the customer experience.

Turn the flood of data from digital transformation into a genuine advantage.

What this course covers:

• Why new communication channels generate so much data
• What Big Data is and how to collect and organize it
• Using data to improve the customer experience
• Boosting employee performance and customer service with data

You'll leave ready to put your organization's data to profitable use.

As a tech leader, much of an organization's digital transformation will run through you, even the parts you do not directly oversee.

What this course covers:

• Where your responsibilities sit in a digital transformation
• Gaining commitment from your teams
• Researching and planning new technology adoption
• Defining roles, responsibilities, and priorities

A focused look at leading technology change from the top.

As a tech leader you want to modernize, but outdated hardware, software and communications systems often lack the flexibility and agility you need.

What this course covers:

• Why aging infrastructure limits cost-effective, high-quality results
• Setting clear infrastructure goals
• Transformation technologies that add flexibility and agility
• Approaches to data storage and evolving business demands

You will be able to plan an infrastructure that keeps up with your business.

Cloud computing is one of the most widely used technologies in digital transformation, giving on-demand resources without hands-on management.

What this course covers:

• How cloud computing automates business processes
• The benefits of cloud for employee efficiency
• Different cloud deployment models
• Integrating, deploying and managing a cloud model

Lead cloud adoption with confidence, self-paced on Coggno.

As your company transforms digitally, new channels bring huge volumes of data. This course looks at where that data should go and how to put it to work.

What this course covers:

• Handling the data that new digital channels create
• Enabling interoperability and collaboration
• Data-centric architectures and what they allow
• Breaking down data silos so information keeps moving
• Sharing data so it reaches the right place at the right time

It suits tech leaders guiding data strategy through digital transformation.