Emotional Intelligence: Developing Empathy

The first three competencies of emotional intelligence have been focused on you and your emotions. Now it's time to shift gears and look at how we deal with the emotions of others. We call it empathy, and it has a lot to do with social awareness. In this course, we'll define empathy and discuss how to identify the emotions of others. We'll also go over some helpful tips on developing empathy, which is an essential tool in demonstrating high emotional intelligence.

Keywords: business skills, business, communication, communication styles, HSI-ej4