Emotional Intelligence: Developing Self-Regulation

Your emotions will always be there, and the challenge is learning to manage the way you respond to them. That's what self-regulation is; it's managing your responses to emotions by understanding them and using that understanding to direct your behavior. It helps you act intentionally, rather than reactively. In this course, we'll talk about how to develop this skill of self-regulation and why it's important.

Keywords: business skills, business, communication, communication styles, HSI-ej4