Emotional Intelligence: What Is Emotional Intelligence?

Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. In this course, we'll talk about the five competencies that make up emotional intelligence, and we'll define the term EIQ, or emotional intelligence quotient.

Keywords: business skills, business, communication, communication styles, HSI-ej4