Excellent Customer Service
Last Updated 02/2026
English
30-Day Money Back Guarantee
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Finish in
4 mins! Run Time
4 mins! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
Description
Quality customer service can make your business successful. Poor customer service can destroy it. It's really that simple. Negative reviews and online rants from unhappy customers are deeply impactful. We need to get in front of these instances and take a good, hard look at how to provide quality customer service to everyone. In this course, we'll discuss the accessibility and empowerment of your customer service representatives. We'll also talk about using social media tools to your advantage.