How Customers Want to Be Treated

Most customers want their order to be fulfilled or their service to be done correctly, and that's it, right? Wrong. Customers want to be appreciated. They want you to value their business. They want a relationship with companies they do business with. So in this course, we'll take a good look at the ideal customer/business relationship in the eyes of the customer. We'll talk about providing exceptional customer service, understanding customer expectations, and personalizing the customer experience.

Keywords: business skills, business, sales, relationships, sales relationships, HSI-ej4