No, But, If
Last Updated 08/2023
English
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Full Lifetime Access
Finish in
4 mins! Run Time
4 mins! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
What you'll learn
In this course, we'll talk about how to put this into practice with your customers. "No, but, if " keeps you from giving away something for free, balances the power between you and the customer, and leaves room for negotiation.
Description
Customers often ask for extras or special pricing, and saying "no" to these things can be difficult. On the flip side, when you give in to these requests, it can set unreasonable expectations for you and your organization moving forward. A happy middle ground is using the "No, but, if " approach. In this course, we'll talk about how to put this into practice with your customers. "No, but, if " keeps you from giving away something for free, balances the power between you and the customer, and leaves room for negotiation.
Frequently Asked Questions
This course is designed for employees who need to complete No, But, If training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 4 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
