It can be very difficult to deal with the aftermath of making mistakes at work, especially when it has a big impact on the organization. You might feel overwhelmed, and even scared, afterward, but rest assured, there's a way to recover from making mistakes. In this course, we'll talk about how to handle these situations. We'll discuss things like accepting responsibility, making amends, preventing future mistakes, and staying positive as you forge ahead through this situation.

Have you ever felt like you're in way over your head, or been afraid that you'll be exposed for not knowing what you're doing? Most of us experience something like this at some point in our careers. It's called imposter syndrome, and it can make you feel like a fraud when, in fact, you're fully deserving of your accomplishments. In this program, we'll take a deeper look at this phenomenon, discussing what it is and how it affects people. We'll also cover some various ways to overcome your doubts and lulls in self-confidence.

A detail-oriented person is always looking for ways to improve themselves, thinking carefully about how their actions might affect the future, and keeping track of important dates and times. You might know people like this at work and admire the way they're organized and prepared. Being detail oriented can help position you as a reliable and trustworthy person, make it easier to achieve your goals, and allow you to pull key details and insights out of large amounts of data. While some people are naturally detail oriented, others need to work on developing that skill. That's what we'll talk about in this course. We'll cover communication, organizing your workspace, to-do lists, reviewing your work, and more.

The work you do determines the success of your organization. Your talent and efforts have a major impact on company growth, and your skills and knowledge are very difficult to replace. Because of this, you're an important asset to your organization. And because value often gets rewarded, we'll talk about how you can add more value to your organization to help further your career within your company. We'll discuss showing initiative, improving productivity, finding solutions, and meeting expectations.

Businesses want employees who can think on their feet and act without waiting for someone to tell them what to do. It's that kind of flexibility and courage that can drive your company to beat the competition. In this course, we'll define what initiative looks like and how it can benefit you when you use it at work. We'll also discuss how to develop and improve your initiative. We'll talk about creating a career plan, expanding your responsibilities, looking for opportunities for improvement, and requesting feedback.

So, you're not so sure about your current job, and you're thinking about getting a new one. But not just at a different company: in a different field, or in a totally different capacity than your current job. You're looking at a career change, and it can be daunting. Luckily, there are ways you can plan and prepare for a career change, to increase your odds of success. That's what we'll cover here. We'll discuss getting focused and narrowing down your options. We'll go over preparing your resume to put your best foot forward, and we'll cover how to get prepped and ready for interviewing.

Do you know what your learning style is? Many of us have no idea or have never put much thought into it. Understanding how your brain comprehends the world around you can be really beneficial. When it comes to storing and recalling information, picking up new skills, or taking on a challenge, having this knowledge can help you utilize your strongest learning styles, so you can do these tasks effectively and efficiently. In this course, we'll go over the seven learning styles. As you watch, think about which styles apply to you.

Hopefully you have a good idea of what your predominant learning style is. It's important for you to realize that you can practice and use your learning styles to develop your strengths. In this course, we'll talk about the different ways you can do that, based on your specific style. Having this understanding will make you a more productive and more successful employee.

In order to ensure that everyone is performing at their best, it's important to understand your staff's needs, which starts by identifying their learning styles. Incorporating multiple learning styles into your training methods reduces training time and fully utilizes your team's talent, making it easier for your company to implement a change or shift to a new technology. In this course, we'll teach you how to identify learning styles and discuss what you can do to best support and accommodate your employees and their learning needs.

Giving advice is tricky. You've likely received great advice in the past. Perhaps you sought it from someone whom you trusted to provide solid guidance. On the flip side, you've also probably received bad advice, or unsolicited advice from someone. When a person comes to you for advice, particularly in the workplace, you need to handle it delicately. In this course, we'll talk about what to do when this instance occurs. We'll go over the importance of listening and determining what the other person really needs. We'll give insight on how to provide helpful advice and how to support the person, whether they follow your advice, or not.

You have a great employee. She's on time. She exceeds the performance of her peers. She's likeable, and she's maxed out her potential salary in her job. After five years in that role, the next logical move is a promotion to management, right? Well, is it logical? Will her skillset translate into management? Does she possess the skills of an ideal management candidate? Does she even want to be a manager? Those are the questions you need to be asking, and that's what we'll be covering in this course. We'll talk about Peter's Principle, employee skillsets, ideal management characteristics, and what to do if you determine your employee isn't quite suited for management.

There are several psychological theories that can aid in your business practices. Perhaps you've had your staff take tests to determine their personality types or leadership styles. There's one psychological theory that you may not be familiar with, called the Four Attachment styles, which can help your day-to-day work. In this program, we'll talk about what this theory is all about, and help you to determine your own style and the styles of others. Similar to the other theories, having an understanding of this concept will help you to build stronger relationships, work with others more successfully, and deal with conflict in a more effective way.

Mistakes happen. Perhaps you inadvertently send a customer the wrong information. Or maybe you notice a colleague's error. Reporting these mistakes is often essential to having them corrected. However, coming to your supervisor with nothing but an issue isn't ideal. Your boss has a lot on their plate, and now you're adding a problem to it. What can you do to change that? Offer a solution! In this course, we'll talk abut how to do exactly that. We'll discuss ways to approach your boss with a concern. We'll look at why the problem occurred and help you determine solution ideas.

Nearly 60% of CEOs in Fortune 500s are six feet tall. However, less than 15% of Americans are six feet tall. Does that mean that tall people are smarter and make better leaders? No, of course not. It's a reflection on how we view power and authority, and it's a prime example of unconscious bias. In this course, we'll define what unconscious bias is, and discuss how it permeates society, workplaces, and even our own thoughts. We'll go over where these biases come from and how we can recognize them within our own perceptions. We'll go through some examples of how unconscious bias shows up at work. And lastly, we'll discuss micro affirmations, micro-aggressions, conscious and unconscious discrimination, and the legal consequences associated with these issues.

The more we learn about unconscious bias, the more types of biases we discover. Some sources have categorized over 150 types of biases! But in this program, we're only going to cover a few, to get you thinking about how often we rely on unconscious bias, particularly at work. Some types that we'll discuss include confirmation, affinity, perception, conformity, and attribution biases. We'll also go over the halo and horns effects, as well as availability heuristic, functional fixedness, and the contrast effect.

Unconscious bias is a result of our brain's natural processes. In fact, it's what allows us to make quick decisions, even with limited information. However, in a successful and ethical work environment, we still have to limit the decisions that we make unconsciously. The reality is that it's difficult to overcome biases, because it intuitively feels correct when you reach a conclusion based on them. It's hard to recognize when to fix something that doesn't feel wrong. In this program, we'll talk about how to address this situation. We'll go over ways to become more aware of your bias blind spots. Then, we'll discuss how to overcome those unconscious biases, turning them into conscious, intentional thoughts and decisions.