Uncovering Customer Needs

It's like pulling teeth trying to get people to talk to you sometimes, isn't it? People will barely make eye contact with you, let alone divulge to you all of their problems, concerns, and dissatisfactions. How do you sell in this environment? How do you get to the root of their unmet needs to offer your solutions? That's what we'll talk about in this program. We'll discuss two different sales methodologies to help identify customer needs. We'll also talk about how to approach the sales process, knowing what to ask, to help get people talking.

Keywords: business skills, business, sales, Process, sales process, HSI-ej4