Communicating Technical Information

Created by: HSI - Health & Safety Institute Top Author
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Last Updated 01/2026
English
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What you'll learn

Uncover your audience

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

This is a 4 module course.

Sometimes it can be difficult to effectively communicate complex information to an audience who does not share the same background and expertise in the subject matter as you do. Whether you’re delivering a presentation on marketing data to a group, making a sales pitch on complex software to a client, or just having a one-on-one conversation about what you do in your job, this course bundle will teach you how to effectively communicate technical information to a diverse audience, making your meaning clear and leaving your audience members with the information they need to know.

Course Results:

  • Uncover your audience’s values and motivating factors to engage listeners and ensure retention
  • Visually represent technical information to aid comprehension
  • Apply subject matter within a context and relate it to familiar information in order to improve understanding
  • Deliver a meaningful presentation aimed at maximizing comprehension and retention

Duration:  130 minutes

System Requirements

• Windows 7 and newer
• Mac OS 10 and newer

Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)

Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor

Video Player Requirements:
All of Vado’s videos are embedded through Vimeo. To ensure optimal viewing, whitelist the following sites:
http://www.vadoinc.net/
https://player.vimeo.com/

Software Requirements:
Learners will need the ability to open an Adobe PDF document, as well as a Microsoft Word document.

Bandwidth Requirements:
Vado's courses are optimized at a minimum bandwidth of 10 Mbps.
Supported Mobile
• iOS12+
• Android 5+

Table of Contents

Module 1: Know Your Audience
Module 2: Simplification Through Visualization
Module 3: Making It Real
Module 4: Impactful Presentations

Communicating Technical Information

Know Your Audience
Know Your Audience

The first step to being able to communicate technical information to a non-technical audience is to know what that audience is interested in. Learn how to pinpoint the elements of your message that would provide the most value for your audience, thereby keeping them more engaged and enhancing information retention.

Course Result:

The first step to being able to communicate technical information to a non-technical audience is to know what that audience is interested in.

Duration:  45 minutes

Simplification Through Visualization
Simplification Through Visualization

Visualizations can make complex concepts clear at a glance. Learn how and when to create graphs, visual metaphors, graphic organizers, and other visual elements to make your technical information much clearer and easier to understand.

Course Result:

Learn how and when to create graphs, visual metaphors, graphic organizers, and other visual elements to make your technical information more clear.

Duration:  25 minutes

Making It Real
Making It Real

Stories and analogies help bridge the gap between familiar and new information, making it much easier for your audience to grasp the technical concepts you’re introducing them to. Learn how to place your information in a familiar context to enhance comprehension.

Course Result:

Apply subject matter within a context and relate it to familiar information in order to improve understanding

Duration:  30 minutes

Impactful Presentations
Impactful Presentations

The way information is presented can be just as impactful as the information itself. Learn how to connect with and engage your audience through strategies that will help you prepare and deliver an impactful presentation.

Course Result:

The way information is presented can be just as impactful as the information itself.

Duration:  30 minutes

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