Customer Engagement Toolkit
This training focuses on the skills needed to engage customers and keep them. Designed for mobile playback in any location, narration is optional, and information is presented in short segments.
Course Result:
- This course outlines the skills needed to start and finish a conversation that will identify and satisfy the customer's needs.
- This course will describe techniques for "upselling" the customer and increasing sales.
- This course takes you on a journey of discovering 10 principles that can help improve customer service.
- This course explores the trust continuum concept and illustrates implementation of the concept in a workplace scenario.
- This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
Duration: 200 minutes
Keywords: VADO, Customer Engagement Toolkit, Customer Engagement, Toolkit
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Customer Engagement Toolkit
This course outlines the skills needed to start and finish a conversation that will identify and satisfy the customer's needs.
Objectives:
This course outlines the skills needed to start and finish a conversation that will identify and satisfy the customer's needs.
This course will describe techniques for "upselling" the customer and increasing sales.
This course takes you on a journey of discovering 10 principles that can help improve customer service.
Objective:
This course is designed to improve customer service skills and awareness.
This course explores the trust continuum concept and illustrates implementation of the concept in a workplace scenario.
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
Objective:
This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
Buy This Course
Price :
$30.00 ( Per License )
| # Licenses | Discounted Price |
| 1 | $30.00 |
| 51 | $25.00 |
| 101 | $20.00 |
| 501 | $15.00 |
| 1001 | $10.00 |
| 2501 | $8.00 |
| 3501 | $6.00 |
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