Email and Text Etiquette
Last Updated 03/2021
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
30 mins! Run Time
30 mins! Run Time
Made for for
Employees
only
Employees
only
Certificate
of Completion
of Completion
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What you'll learn
E-mail is a reliable form of written communication that everyone in the business world uses. Learn how and when it
Key Words
Description
This is a 3 module course.
This series explores the advantages and disadvantages of using email and text messages in the workplace and helps explain times when neither are appropriate. Learn about etiquette tips, see examples of well written electronic business messages and understand how to apply all of this on the job.
Course Results:
- E-mail is a reliable form of written communication that everyone in the business world uses. Learn how and when it’s best to use an email, proper email etiquette and how to always show consistent professionalism.
- A text message is much quicker to send and receive than an e-mail; it happens in real time. Learn how and when it’s best to use a text message in business, proper text messaging etiquette and how to always show consistent professionalism.
- Email and texting make workplace communication simple, but they can also make a bad situation worse. While electronic conversations are convenient, some situations require an in-person conversation or at the very least, a phone call.
Duration: 30 minutes
System Requirements
• Windows 7 and newer
• Mac OS 10 and newer
Supported Browsers:
The current and previous major releases of the following browsers
• Safari v11 and higher
• Firefox v65 or higher
• Chrome v70 and higher
• Microsoft Edge v42 and higher
• Internet Explorer v11 and higher (Windows only- may exhibit visual differences from other
browsers)
Computer Speed and Processor:
• Use a computer 5 years old or newer when possible.
• 1GBofRAM
• 2GHz processor
Video Player Requirements:
All of Vado’s videos are embedded through Vimeo. To ensure optimal viewing, whitelist the following sites:
http://www.vadoinc.net/
https://player.vimeo.com/
Software Requirements:
Learners will need the ability to open an Adobe PDF document, as well as a Microsoft Word document.
Bandwidth Requirements:
Vado's courses are optimized at a minimum bandwidth of 10 Mbps.
Supported Mobile
• iOS12+
• Android 5+
Email and Text Etiquette
Email Etiquette
E-mail is a reliable form of written communication that everyone in the business world uses. Learn how and when it's best to use an email, proper email etiquette and how to always show consistent professionalism.
Course Result:
Most business environments are not formal any longer. With today’s need to rush everything, and move on to the next task, we have become preoccupied with informal writing. Passive voice, texting formats and misspelling are commonplace. In this course, you will learn that our business written communication typically takes place via email. The advantages and disadvantages of emails, email etiquette tips, email examples and how to apply all of this on the job.
Duration: 10 minutes
Text Messaging Etiquette
A text message is much quicker to send and receive than an e-mail; it happens in real time. Learn how and when it's best to use a text message in business, proper text messaging etiquette and how to always show consistent professionalism.
Course Result:
A text message is much quicker to send and receive than an e-mail; it happens in real time. For very urgent or important communications, texting can be useful, especially for business professionals who are out of the office or traveling. In this course, we will discuss the advantages and disadvantages of communication via text messages in the workplace, text messaging etiquette tips and examples of a well written business text message.
Duration: 10 minutes
When Emails and Text Messages are NOT Appropriate
Email and texting make workplace communication simple, but they can also make a bad situation worse. While electronic conversations are convenient, some situations require an in-person conversation or at the very least, a phone call.
Course Results:
Email and texting make workplace communication simple, but they can also make a bad situation worse. While electronic conversations are convenient, some situations require an in-person conversation or at the very least, a phone call.
Frequently Asked Questions
This course is designed for employees who need to complete Email and Text Etiquette training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 30 minutes to complete and can be paused and resumed at any time.
Yes. Learners receive a downloadable certificate upon successful completion, which can be used for compliance records and audits.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
