As you know, feedback is essential to everyone’s ability to grow and develop, as well as to perform well in one’s job. No doubt you received feedback over the years that helped you hone and develop your skills. So it’s probably safe to say that you may not be where you are today without great feedback. This course provides specific guidelines you can use to strengthen the feedback you give your employees. The higher the quality of your feedback, the better employees will know what is expected of them and what they must do to perform at a high level. As a result, you will spend less time correcting and fixing problems, and more time coaching and developing your team for even higher levels of performance. By completing this course, you will be able to improve the quality of the feedback you give your employees. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Improve the quality of the feedback you give your employees.

Duration: 10 minutes

* This course is approved for 1 hour of PMI PDU credit

Working with your employees to establish performance measures they can use on their own is a great thing. Not only will your employees stay on track, delivering the right work at the right time, they’ll be more independent and enjoy the trust you place in them to do a great job. This course provides instructions to help you meet with your employees to talk about how each person can monitor and measure his or her own performance. In addition, you’ll learn how discuss the value of doing this and why it’s important. By completing this course, you will know how to help your employees monitor and measure their own performance. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Employees monitor and measure their own performance.

Duration: 10 minutes

* This course is approved for 1 hour of PMI PDU credit

There are a lot of components to giving great feedback, and timing is one of them. The closer the feedback is to the actual behavior, the more effective it is. The events are fresh in everyone’s mind, and the person receiving the feedback can connect the feedback to what just happened. The longer it is between feedback and the event, the harder it is to remember all the details, and often times feedback loses its effectiveness. This course provides instructions to help you think about what has happened on your team over the last few weeks. You’ll capture the performance issues that required feedback or an intervention from you. The performance issues could be anything requiring coaching or feedback; such as a task not performed in the right way, a customer or service issue, a safety issue, or general performance problems. The course will then help you determine if you acted with the right level of speed or what you need to do in the future to strengthen the timing of your coaching actions. By completing this course, you will be able to evaluate whether you acted with appropriate speed to problems and issues. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Evaluate whether you acted with appropriate speed to problems and issues.

Duration: 10 minutes

* This course is approved for 1 hour of PMI PDU credit

Performance reviews can be tricky. While most managers would love to have every performance review be a positive experience, some employees get uncomfortable, have different opinions, and question their performance evaluation and rating. As a manager, it can be helpful to understand how your employees perceive their last performance review to determine what you may need to do differently to ensure each and every performance review is effective and meaningful. This course provides instructions to help you ask your team members to share their perception on their last performance review. Based on the results, you will identify the areas you need to strengthen, as well as what would make a big difference in facilitating great performance reviews. By completing this course, you will know how to quickly understand how employees feel about their performance evaluation and rating. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Quickly understand how employees feel about their performance evaluation and rating.

Duration: 10 minutes

* This course is approved for 1 hour of PMI PDU credit

Knowing how we’re doing at work is important. Each of us want to know if we’re on track and performing our job well. Although we can get this information when we receive direct feedback from our manager, it would certainly be nice if we could track our own performance and make corrections when needed. This way we’re not waiting for anyone to give us feedback, we can improve our performance on our own. This course provides a process you will use with your team to identify the performance measures the team can implement to monitor their performance and progress towards individual and team goals. By completing this course, you will know how to help your team will know how to how to monitor and measure their own performance. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

Course Result:

Team members learn how to monitor and measure their own performance.

Duration: 10 minutes

* This course is approved for 1 hour of PMI PDU credit