Managing Customer Complaints Course

Created by: HSI - Health & Safety Institute Top Author
5.0 851 views Prime
Last Updated 01/2026
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
40 mins! Run Time
Made for for
Employees
only
Certificate
of Completion
Mobile -
Friendly
Access

What you'll learn

This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.
What is a Complaint?
Learn the value of Purchase Criteria.

Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns. At the end of this training module, you will have the opportunity to take a short question test that has been designed to ensure that you understand the necessary steps that should be taken to ensure a positive outcome when managing customer complaints.


 

Managing Customer Complaints Course

Managing Customer Complaints
Managing Customer Complaints

This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.

Objective:

This course provides an overview of why customers complain and the necessary that can be taken to address and resolve their concerns.


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