Customer Diversity

When you think of diversity, your first thought might be your company's hiring practices. But there's another group whose diversity you SHOULD be thinking about: your customers. Yes, whatever your business, customers can be a diverse bunch, and to maximize profits and positive community impact, your company should be thinking about that. In this course, we'll go over some of the facets of customer diversity and find out why it should matter to you, regardless of your role in the company.

Keywords: business skills, business, customer service, HSI-ej4, customer relationship, Customer Diversity, DEI

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