Quality: Criteria

The Baldrige Criteria of Performance Excellence has identified factors that are beliefs and behaviors in high performing organizations. In other words, the best practices, core values, and concepts that great organizations share. In this program, we're going to talk about the criteria of performance excellence. We'll discuss having visionary leadership, keeping an engaged workforce, innovation, generating customer loyalty, and more.

Keywords: business skills, business, performance, performance excellence, HSI-ej4