Front of the House: 09. Serving Guests: Taking Orders

Created by: HSI - Health & Safety Institute Top Author
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Last Updated 01/2026
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Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

Depending on the restaurant, servers may have the opportunity to take each guests' order up to three times over the course of a meal. Once for the drink, once for the meal, and sometimes a third time for dessert. Multiply this process by the number of guests a server sees during a shift and...well, that's a lot of orders! In this course, you will learn how to efficiently and effectively transfer the customer's words to the kitchen team.

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